Returns & Exchanges Policy for Amadere.com

At Amadere.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a hassle-free return or exchange policy. Please read the following policy carefully to understand the terms and conditions.

1. Eligibility:

All products purchased from Amadere.com are eligible for returns or exchanges. However, the product must be in new and unused condition, with all original packaging and tags attached.

2. Timeframe:

You can initiate a return or exchange within 30 days of the purchase date. After 30 days, we cannot accept returns or exchanges.

3. Return or Exchange Process:

To initiate a return or exchange, please contact our customer service team by email or phone. We will provide you with a return shipping label and instructions on how to return the product.

4. Refund:

Once we receive the returned product, we will inspect it to ensure that it meets the eligibility criteria. If the product is eligible for a refund, we will issue a refund to your original method of payment, minus any shipping charges, within 5-7 business days.

5. Exchange:

If you would like to exchange the product, please specify the product you would like to receive in exchange when contacting our customer service team. Once we receive the returned product, we will ship the new product to you within 5-7 business days.

6. Shipping Charges:

If the return or exchange is due to a defective or incorrect product, we will cover all shipping charges. However, if the return or exchange is due to a change of mind or wrong size, the customer will be responsible for all shipping charges.

7. Non-eligible products:

The following products are not eligible for returns or exchanges: custom-made or personalised products, final sale items, and products purchased from third-party sellers.

Please note that we reserve the right to refuse any returns or exchanges that do not meet our policy criteria.

If you have any questions or concerns regarding our returns and exchanges policy, please contact our customer service team for assistance. 

You can write us email as below or send a message by below form 

amaderecommerce@gmail.com